We are a parking company. Always have, and always will be. But what that means, is up to us. By rethinking how parking can influence mobility and simplify people’s everyday lives – we have embarked upon a journey. We want to become a vital part of the transition toward smarter cities and more environmentally friendly transports, where parking is no longer a final destination, but part of the journey.

About the job

This role is designed to bridge a critical gap between business and IT, bringing together needs from across the organization, setting priorities, and shaping a clear CRM roadmap. As CRM Product Manager, you will take responsibility for ensuring that our CRM solutions not only support the business but also deliver measurable impact.

In practice, this means leading the full implementation and expansion of Salesforce, including both Service Cloud and Sales Cloud, while also defining and driving the long-term CRM strategy. You will evaluate and guide decisions on the right tools and partners – for example, determining whether Marketing Cloud should be introduced – and take ownership of system integrations to ensure data consistency and quality. At the same time, you will explore and address customer service needs, such as implementing effective chat solutions, and track progress through key performance indicators like customer satisfaction, efficiency improvements, and reductions in support calls.

About you

We are looking for a mid-to-senior level Product Manager or Product Owner with strong experience in CRM, someone who thrives in a role that combines strategic direction with hands-on execution. In this position, you’ll draw on solid Salesforce expertise, particularly within Service Cloud and Sales Cloud, and use your strong business acumen to ensure that CRM solutions create real value for the business.

Your background should include experience in requirements management and stakeholder alignment, along with a strong understanding of system integrations, automation, and data flows. You are comfortable working with lead management, retention strategies, and sales pipelines, and you bring a collaborative, proactive, and analytical mindset to everything you do. Beyond delivering results, you have the ability to coach peers and support other product owners in their development.

Additional experience with PLM, ERP, HR systems, or Marketing Cloud will be considered a strong advantage. 

About us

Our company build on over 60 years of experience in the parking industry, but the current Aimo Park was formed in 2019 when Sumitomo Corporation, a Japanese trading company ranked Fortune Global 500 for 25 consecutive years, acquired the operations in Sweden, Norway and Finland from the Dutch group Q-Park in order to invest in and position future mobility services. Aimo Park also has a daughter company for car sharing, Aimo Solutions.

Aimo Park is the leading parking company in the Nordics with around 370.000 parking spots on over 6000 locations, 800 employees, solid financial performance with millions of users and a turnover of 228M Euro.

Through our Innovation Lab, Aimo X, in Stockholm we continuously explore and experiment with new possibilities and opportunities related to mobility. We are looking for ideas that are unexpected but obvious, that create value for society, our customers and end users. And for Aimo Park.